Effective Date: July 15, 2025
Our Community Restoration LLC
901 Hanahan Ct, Unit 1B
Greensboro, NC 27409
By using any services, forms, or content provided by Our Community Restoration LLC ("we", "us", or "our"), you ("client", "you") agree to the following terms and conditions.
These Terms of Service govern your access to and use of our marketing services, websites, lead generation tools, and any other interactions with our agency.
1. Services Provided
Our Community Restoration LLC provides:
Marketing strategy and consulting
Lead generation campaigns (paid and organic)
Creative services (content, branding, design)
Automation and customer follow-up tools
Advertising management and analytics
Other related digital marketing solutions
A full scope of services may be detailed in a separate proposal, statement of work, or contract.
2. Client Responsibilities
You agree to:
Provide truthful and complete information
Review materials, content, or deliverables in a timely manner
Pay invoices as outlined in your agreement
Use our services ethically and legally
Failure to cooperate or respond may result in project delays or service pauses.
3. No Guarantee of Results
While we aim to deliver exceptional marketing services, we do not guarantee specific outcomes such as:
Sales conversions
Lead volumes
Search rankings
Revenue increases
Performance depends on numerous variables, including market demand, client budget, offer quality, and timing.
4. Intellectual Property
Unless otherwise agreed in writing:
Content we produce is owned by Our Community Restoration LLC until full payment is received.
Upon payment, rights to final deliverables transfer to the client.
We reserve the right to use work samples for our portfolio and marketing unless otherwise restricted by agreement.
5. Communication & Consent
By submitting your contact information, you consent to receive communication via:
Email
Phone calls or text messages
Digital channels (SMS, social platforms)
This includes service updates, invoices, campaign feedback, and promotional information.
6. Billing & Refund Policy
All projects and retainers are billed as agreed upon in writing.
Refunds are not guaranteed and are reviewed on a case-by-case basis.
Late payments may result in service interruptions or late fees.
7. Confidentiality
We will not disclose your proprietary business information to third parties without your permission, except as required by law.
8. Limitation of Liability
Our Community Restoration LLC is not liable for any direct or indirect damages resulting from:
Technical issues
Third-party platform outages (e.g., Facebook, Google)
Lead or campaign performance
Client misuse or misinterpretation of data or recommendations
9. Termination
Either party may terminate the relationship with written notice. You are responsible for payment for work completed up to the termination date. Certain services may be non-refundable.
10. Changes to Terms
We may update these Terms of Service at any time. The latest version will always be available on our website or by request.
11. Contact Information
For questions, concerns, or support, contact us at:
Our Community Restoration LLC
336-972-3984
📍 901 Hanahan Ct, Unit 1B, Greensboro, NC 27409